Now that we have integrated another piece into the product, our coders and CDI team are working from a single platform that has saved us a lot of time and effort.Price Tag for ICD-10 Conversion May Be Far Lower Than Originally Estimated “When we started computer-assisted coding, we reduced our coding staff by almost 50%. “Everyone was pretty excited to have Fusion CAC because we learned the hard way how much time it takes to code in our traditional EMR system versus in Dolbey's system. I would definitely recommend Fusion CAC.” The implementation went well, and Dolbey gave us everything they promised. The system has significantly improved coder productivity. ![]() “We were using a tremendous number of outside coders when we started, and we almost immediately eliminated all of them once we implemented Fusion CAC. Our output is now higher, and we have fewer errors. “Our coding productivity went way up after we went with Fusion CAC. The vendor is super responsive and helpful.” “Anytime I reach out to Dolbey, the people are very friendly. They make sure we know where things stand and don't close tickets until we have had full communication.” They are very responsive on support as well and communicate about how a ticket is progressing. Dolbey goes above and beyond to get the job done and make things work. I don't have any doubt that the product will work as they have told us it will and as we have asked for it to work.” We are working with Dolbey on a project that has gone very well so far. If we are having a problem, Dolbey's executives will call us to see what they can do. “One of our IT people expressed that another vendor should be more of a true partner like Dolbey has been. They always check up on us to see whether everything is working okay and whether there is anything they can do or escalate. ![]() The vendor's people are very helpful, and they problem solve. Even if the normal people are not there, the person that we get still has the same loyalty to their company that is always the same regardless of who we get. I have been with them for a long time, and we usually deal with the same people. “What I like about Dolbey is their management. That feature saves us the trouble of finding a new coder.” We also use a feature to code and close numerous accounts every month without anybody touching them. “With Fusion CAC, we have increased productivity with coding and CDI. The validation results prevent the coder from completing the account unless certain things are completed, so it helps prevent things from being missed.”įunctionality and Upgrades - Novemeber 2022 Building our own validation results was a big one. There have been a lot of improvements when it comes to workflow. It is a great product for workflow and usability. A coder can go in and learn the product by themself. ![]() Dolbey is very open to suggestions from their clients, and they implement those suggestions.” They have a lot of expertise on the coding side, and that translates into their software. The vendor is very transparent about what they are capable of, and that makes their product even better. “The people at Dolbey are extremely easy to work with and knowledgeable about what they are doing and what the product can do.
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